Deluxe Ebike Tours

DELUXE EBIKE TOURS

HIRE TERMS & CONDITIONS, ACCEPTANCE OF RISK AGREEMENT & WAIVER

RELEASE FOR SELF-GUIDED & GUIDED CYCLE TOURS

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT

INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS

LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU

YOU ACKNOWLEDGE AND AGREE THAT BY SIGNING THIS TWO (2) PAGE

DOCUMENT YOU ARE AGREEING TO THE FOLLOWING HIRE TERMS &

CONDITIONS

NB : PAYMENT BY YOU (EITHER ONLINE OR PROCESSED MANUALLY BY DELUXE

EBIKE TOURS) FOR YOUR ORDER, ALSO CONSTITUTES ACCEPTANCE OF THESE

HIRE TERMS & CONDITIONS, WHETHER SIGNED OR NOT

DELUXE EBIKE TOURS RENTAL AGREEMENT

1. Before the customer leaves the DELUXE EBIKE TOURS, Adelaide, South Australia

premises, or a pre-arranged designated drop-off point by DELUXE EBIKE TOURS,

Adelaide, South Australia, the customer has inspected the Ebike and has satisfied

themselves with the condition of the Ebike and that it is fit for the purpose for which it

is being hired.

2. The customer accepts the use of the Ebike, as in the inspected condition given to

them by DELUXE EBIKE TOURS, Adelaide, South Australia and accepts full

responsibility for the care of the Ebike while in his/her possession.

3. DELUXE EBIKE TOURS, Adelaide, South Australia has provided all necessary

instructions for the use of the Ebike to the customer. The customer has fully

understood such instructions, including wearing a helmet.

4. DELUXE EBIKE TOURS, Adelaide, South Australia has provided a helmet to the

customer or the customer has chosen to use their own helmet. The customer will

wear the helmet at all times while riding the Ebike and accepts any consequences

of not wearing the helmet, including breaching the South Australia law that a

bicycle rider must wear a helmet whilst riding a bicycle.

5. The customer agrees that he/she as the rider of the Ebike understands the road

rules and agrees they will not ride the Ebike recklessly or dangerously and will take all

reasonable care, inclusive of not riding the Ebike on the beach, sand or in a body of

water (such as a river or sea).

6. The customer agrees to return the Ebike in an undamaged condition to DELUXE

EBIKE TOURS, Adelaide, South Australia.

7. If the Ebike is returned in a damaged condition to DELUXE EBIKE TOURS, Adelaide,

South Australia, charges will be made to the customer for the necessary repair and

maintenance of the Ebike or its full replacement.

8. If the Ebike has parts or components that need to be repaired and/or replaced

due to the damage incurred the customer is liable for the charges associated with

this repair and/or replacement at the standard retail price for the part and/or

component of the Ebike.

9. Returning the Ebike in an undamaged condition does not refer to the usual

reasonable wear and tear that comes from the Ebike being ridden. However, such

wear and tear does not include broken or bent spokes and rims, damaged frames,

handlebars, seats, or other bike parts that have either been misused and/or

damaged from an accident, such as a crash.

10. The Ebike must be returned to DELUXE EBIKE TOURS, Adelaide, South Australia by

the due time as per the rental hire agreement, unless other arrangements have

been made with DELUXE EBIKE TOURS, Adelaide, South Australia that they pick up

the bike. Failure to return the Ebike by the assigned time means the customer will be

subject to a late charge fee of an hourly rate, for every hour the Ebike is returned

late.

11. The customer will provide DELUXE EBIKE TOURS, Adelaide, South Australia with

details of their Driver’s License or Passport as a means of identification.

12. The customer will provide DELUXE EBIKE TOURS, Adelaide, South Australia with

details of their credit card which will have a $100 holding charge placed on the

card until the Ebike is returned and any outstanding repairs and/or replacement of

parts or components, including labour, is completed.

13. DELUXE EBIKE TOURS, Adelaide, South Australia is not responsible for the theft of

the Ebike. Each Ebike hire will include a lock for the Ebike.

14. In the event the Ebike is lost or stolen while in the possession of the customer, the

customer takes full responsibility for reimbursing DELUXE EBIKE TOURS, Adelaide, South

Australia for the original price of the Ebike, plus the cost of any accessories that were

provided at the time of the Ebike hire.

15.The Customer and the Riders understand that consuming alcohol whilst cycling

may impair judgment and may result in injury or death. The Customer and the Riders

accept full responsibility for any injury, trauma, loss or damage to themselves or

any other persons arising out of their consumption of alcohol before, during or after

participating in any self-guided or guided cycle Tours.

DELUXE EBIKE TOURS CANCELLATION POLICY

1. A customer can cancel a booking at any time but a cancellation fee of 20% of

the Ebike rental fee applies when notified within 5 days of the rental departure date

and time.

2. Any refunds of the Ebike rental fee will be made to the credit card used to make

the original booking.

3. A customer can cancel a booking at any time but no refund will be made if the

cancellation is within 48 hours of the rental departure date and time.

4. A customer can amend a rental departure date and time, without incurring a

change fee, within 48 hours of the rental departure date and time.

5. A cancellation or amendment must be made in writing to

mark@deluxeebiketours.com.au

5. DELUXE EBIKE TOURS, Adelaide, South Australia reserves the right to amend or

cancel any reservation. If this occurs the customer will be immediately informed in

writing (email) and by phone. The customer’s Ebike hire will be rescheduled or fully

refunded.

DELUXE EBIKE TOURS ASSUMPTION OF RISK STATEMENT

1. The customer understands and accepts that renting an Ebike from DELUXE EBIKE

TOURS, Adelaide, South Australia and participating in an Ebike tour could expose

them to hazards that may involve unavoidable risk of injury, death and loss and/or

damage of property.

2. The customer is over 18 years of age and is competent at riding an Ebike.

3. The customer understands that they should be in good physical health to

participate in riding an Ebike.

4. The customer confirms that they have no significant health issues at the time of

hiring the Ebike, that prevent them from participating in riding an Ebike and they do

not have a medical condition, nor have they been diagnosed with a condition, that

prevents them from riding an Ebike.

5. Despite the aforementioned risks and acknowledgements, the customer assumes

all risk of injury or loss of life to themselves and loss of or damage to property arising

out of renting this Ebike and participating in riding an Ebike.

6. The customer understands the inherent risk involved in hiring and riding an Ebike

and accepts full responsibility for any and all such damage or injury that may result.

DELUXE EBIKE TOURS |Adelaide, South Australia | ABN: 26 199 449 287

DELUXE EBIKE TOURS WAIVER AND RELEASE STATEMENT

1. The customer releases and discharges DELUXE EBIKE TOURS, Adelaide, South

Australia from any claims for injury, illness, death or loss of or damage to property

which the customer may suffer while renting this Ebike and participating in Ebiking.

2. This discharge specifically includes, but is not limited to, liability or claims for injury,

illness, death or damage caused by the negligence of DELUXE EBIKE TOURS,

Adelaide, South Australia.

3. It is the customer’s intent by signing this Waiver and Release Statement to release

DELUXE EBIKE TOURS, Adelaide, South Australia and hold it harmless from all liability

for any such property loss or damage, personal injury or loss of life, whether caused

by the negligence of DELUXE EBIKE TOURS, Adelaide, South Australia or whether

based upon breach of contract.

4. The customer fully accepts that if injury, illness, death or damage occurs to

themselves while they are engaged in renting an Ebike or participating in Ebiking

that they have no right to make a claim or file a lawsuit against DELUXE EBIKE TOURS,

Adelaide, South Australia, even if they or any of them negligently cause the

customer injury, illness, death or damage.

DELUXE EBIKE TOURS |Adelaide, South Australia | ABN: 26 199 449 287